Frequently Asked Questions

Bathing

Bathing is only possible in the correspondingly marked bathing area.

You can find our bathing lake quality at http://www.badegewaesser.nrw.de/.

 

Bathing

Bathing is only possible in the correspondingly marked bathing area. You can find our bathing lake quality at http://www.badegewaesser.nrw.de/.  

Booking a slot for public hours

Is it necessary to reserve a slot to participate in public hours?

For the public operation a reservation is not mandatory. You can also buy your ticket on site at the registration desk and pay cash or with EC card.
However, please register in our booking system before your visit and create a customer account. This will save you waiting time on site.

 

Booking a slot for public hours

Is it necessary to reserve a slot to participate in public hours? For the public operation a reservation is not…

Booking tickets for several people

Tickets (public hours) are personalized and non-transferable.
You and your friends must each register separately and create your own customer account. The tickets can then be booked individually for the respective desired date.
More information about prices and tickets.

You can add underage children as family members in the booking system and thus manage the booking on their behalf.

 

Booking tickets for several people

Tickets (public hours) are personalized and non-transferable. You and your friends must each register separately and create your own customer…

Cancelation of a cable rent

Until 4 weeks before the appointment a cancellation fee of 20,00€ per appointment is due. After that (within 4 weeks before the date) the full amount is due.
Changes and reductions because of the weather or because of under-occupancy are excluded.

Cancelation of a cable rent

Until 4 weeks before the appointment a cancellation fee of 20,00€ per appointment is due. After that (within 4 weeks…

Dogs

Dogs are prohibited on the entire premises all year round.

In the Seehaus Restaurant, dogs may be kept on a leash.

You can take a walk with your dog around the outside of the railing. The distance is about 2,6 km and leads partly through the Kniprather forest.

Dogs

Dogs are prohibited on the entire premises all year round. In the Seehaus Restaurant, dogs may be kept on a…

First steps

You can learn water skiing at any time with us. Requirement: safe swimming.

Schnupperstunde – Trial lesson

If you have never water-skied or wakeboarded before, we recommend our trial lesson at the mini cable (Minibahn). The operator of the cable will always give you a briefing and the necessary tips until you can safely start and ride through the red buoys. Incl. water ski & life jacket
Tip: Learn to water ski first. Then the way to the wakeboard is much easier.

Participation is possible from the age of 10.

 

For kids we have a separate beginner offer:
Bambini course

From May to September every Saturday and Sunday at the mini cable (Minibahn).
Especially for children between 6 – 10 years. Incl. water ski, life jacket, neoprene and instructor.

If you have mastered the start and you can steer the skis or the board, then you can go for the next step:

Anfängerkurs – Beginner course

From May to September every Saturday and Sunday from 10 – 11 a.m. (During the summer vacations: daily from 10 – 11 a.m.).
Together with other beginners you will learn how to take turns on lane 1 within one hour. Equipment and instructor included.

After that we continue with our SLOW offers. Here we ride with a maximum of 28km/h, so that you can internalize what you have learned.

Public session on lane 2 or 4 (on weekends)
Sunset Session
Girls Wake Session
Kids Session (for kids up to 16 years)

After that you are fit for the public session on lane 1, Early Board and the Wake Session.

More info & dates

First steps

You can learn water skiing at any time with us. Requirement: safe swimming. Schnupperstunde – Trial lesson If you have…

Procedure of a cable rent

For the check-in of your group you can come to the registration already one hour before the waterskiing appointment (exception: appointments from 8 – 10 am in the morning. Here the arrival 30 minutes before the start of the appointment is enough). Only the participants who need rental equipment have to come to the registration. Participants with their own equipment can go directly to the booked ropeway.

For 2 hours the following rental fees apply: 6,00€ for a wetsuit, 10,00€ for a wakeboard, 25,00€ for a pro wakeboard including helmet. Life jackets are rented free of charge. Water skis are available directly at the cableway.
Please bring the rental equipment back to the registration desk immediately after water skiing.

Since we want to make the operation as contactless as possible, we currently do not require a deposit when renting. Nevertheless, the names and the equipment rented in each case will be noted.

 

Changing groups at the cable

Please stay with your group in front of the doc to the starting area before your appointment. So that we can keep the distance regulations also on the starting place, we will plan 10 minutes for the group change. As before, we will allow the core time of 50 min / hr for waterskiing and wakeboarding.
When the previous group has completely left the launch area, you will be asked to go to the launch area by the cable car operator. Please keep the distance rules with your group also while waiting.
You can change at the shore or you can use the single changing rooms at the main building.

General

Please keep to the general distance rules and hygiene rules within the group. Accordingly, we have placed distance markers on the starting areas.

Please wear a mask in all queues and registration. Water sports are excluded.

Please advise your participants to leave all valuables at home if possible.

Despite distance and hygiene regulations, we can guarantee that beginners will still be taken care of.

Please make a note of all participants in your group so that we can refer back to it if necessary. Please keep this list for 4 weeks.

Procedure of a cable rent

For the check-in of your group you can come to the registration already one hour before the waterskiing appointment (exception:…

Renting a BBQ place

Barbecue areas can be booked in addition to an exclusive cable appointment. The barbecue area is available for a total of 4 hours from the start of the zipline date.
You can cater for your group yourself. For the transport of food and drinks you can borrow a trolley for free at the registration.

There are 2 different barbecue area sizes: standard and deluxe.
Standard barbecue sites are suitable for groups up to 35 people and cost 70,00€ for 4 hours.
Deluxe barbecue sites are suitable for groups up to 150 people and cost 140,00 – 250,00€ for 4 hours.

All barbecue areas are covered, have tables and benches and a fixed swivel barbecue. Charcoal etc. must be brought by yourself. A power connection is available at the barbecue site.

Barbecue areas can only be booked in combination with a water skiing appointment. Separately the places can not be rented.

Renting a BBQ place

Barbecue areas can be booked in addition to an exclusive cable appointment. The barbecue area is available for a total…

Staying overnight

When doing sports on our premises you have the possibility to camp for a few nights on our meadow parking lot. Please register in advance by mail.

The larger camping site on our area offers only permanent pitches.

We do not have a hotel or other accommodations.

Staying overnight

When doing sports on our premises you have the possibility to camp for a few nights on our meadow parking…

Thunderstorms

Water skiing operation takes place in any weather – exceptions are thunderstorm breaks.

A thunderstorm usually lasts 20 minutes, during this time the track operation is stopped. It is safe to stay in our launch houses even during thunderstorms.
The time of the stop will be added to the back of tickets and cable car rentals (if operationally possible) or the time will be reimbursed proportionally.

A thunderstorm is always strictly local, many thunderstorms pass to the north or south. Therefore, an exact forecast is not possible.

 

 

Thunderstorms

Water skiing operation takes place in any weather – exceptions are thunderstorm breaks. A thunderstorm usually lasts 20 minutes, during…

Validity of vouchers

Our vouchers are valid for 3 years from the date of purchase.

 

Validity of vouchers

Our vouchers are valid for 3 years from the date of purchase.  

Waiting list for cable rents

Cable appointments are booked directly for you. It is not possible to reserve a date or to be put on a waiting list for a specific date.
During the season (March – December) we offer an overview of free dates.

Waiting list for cable rents

Cable appointments are booked directly for you. It is not possible to reserve a date or to be put on…

Waiting times

The waiting time in public operation at the cable car is highly dependent on the weather and unfortunately impossible to determine in advance.
On summer days we recommend booking a day ticket. This way you have the whole day at your disposal for water sports.

Rates & Tickets

Waiting times

The waiting time in public operation at the cable car is highly dependent on the weather and unfortunately impossible to…

Waterskiing & swimming

Being able to swim well is an absolute requirement to be able to water ski, as all parts of the lake have a water depth of over 2 meters.

The life jackets in the rental are impact vests, not cga life jackets.

 

Waterskiing & swimming

Being able to swim well is an absolute requirement to be able to water ski, as all parts of the…

Cancellation fees

If you are unable to attend a booked session or ticket, you can cancel your booking online. The following fees will apply:

  • 25% of the price if you cancel more than 24 hours before the start of the booking.
  • 75% of the price if you cancel within 24 hours before the start of the booking.
  • 100% of the price if you don’t show up or if you are late.

The remaining amount will be automatically credited to your account as prepaid and can be used for the next booking.

Cancellation fees

If you are unable to attend a booked session or ticket, you can cancel your booking online. The following fees…